MakeSense

MAKE SENSE

Take the huge amount of ideas and glean the most critical information from them.

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    MakeSense
    TOOLS FOR MAKING SENSE of the information
    HeaderIDEO

    FRAMEWORK/SHARING

    Download Your Learnings

    In the Inspiration Phase you gathered tons of information. Here’s how you share it with your team and put it to use.

    Share Inspiring Stories

    Once you’ve had a chance to Download Your Learnings it’s time to make sense of them. One way is to share the most inspiring stories you’ve heard with your teammates.

    Find Themes

    As you share your learnings, hidden patterns are likely to emerge. Here’s how to spot and make sense of them.

    Create Frameworks

    A Framework is a visual representation of a system, and a great way to make sense of data. Use them to highlight key relationships and develop your strategy.

    EMPATHY BUILDING

    Phase 1: Understand

    In the Understand phase, you will create a shared knowledge base across all participants. Using the Lightning Talk method, knowledge experts across the business are invited to articulate the problem space from business, user, competitor, and technological angles.

    Phase 2: Define

    In the Define phase, the team evaluates everything they learned in the Understand phase to establish focus. This is done by defining specific context and desired outcomes of potential solutions. The phase concludes by choosing a specific focus for your Sprint, as well as goals, success metrics, and signals.

    DIAGRAM/MAPPING

    The Causes Diagram

    What is the root cause of a problem? Often there isn’t one simple answer. The bigger the problem, the more likely it is that the roots will be widespread, and mapping out the causes can quickly get out of hand, making the problem seem overwhelming.

    HMW Sharing and Affinity Mapping

    Affinity Mapping is a Design Sprint method that frequently follows Lightning Talks and is used to categorize HMW sticky notes into themes. This is a way to share the opportunities the team has identified thus far in the Sprint.

    Experience Mapping

    Experience Mapping is a common UX method where as a team you map out step by step the experience a specific user has within a problem space or context.

    User Journey Mapping

    User Journey Mapping is a common Design Sprint method that maps out a user’s experience step by step as they encounter your problem space or interact with your product.

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    The mission of the Community Health Council of Wyandotte County is to enhance health outcomes in Wyandotte County through informing, collaborating, aligning, mobilizing and activating organizations, government entities and community members.

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