DISCOVERY

Discovery tools will help you uncover your organization's strengths, goals and solutions to whatever you're facing.

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TOOLS FOR DISCOVERY

INTERVIEWS

Interviewing 101

User research is about understanding their needs, pain points, and perspectives so we build better products that fit their mental model and their lives.

Interview Activity

Interviews really are the crux of the Inspiration phase. Human-centered design is about getting to the people you’re designing for and hearing from them in their own words.

Group Interview

Though a Group Interview may not offer the depth of an individual Interview in someone’s home, it can give you a compelling look at how a larger set of the people you’re designing for operates.

Expert Interview

Though the crux of Inspiration phase is talking with the people you’re designing for, you can gain valuable perspective by talking to experts

Exploratory Interview

Allows you to understand the problem you are trying to solve from the perspective of the user.

CARD SORT

Card Sort

A Card Sort is a quick and easy way to spark conversation about what matters most to the people you’re designing for.

Approaching Human Centered Design

Examining the many different ways designers can implement human centered concepts into their brainstorming and planning.

Organizing Structures

Card sorting is a method used to help design or evaluate the information architecture of a site.

Card Sort Continued

Card sorting allows you to understand how users organize information and concepts

Open Card Sort

An Open Card Sort is a variation of card sorting where there are no pre-defined categories. Rather, participants create their own names for the categories they create.

DRAW/COLLAGE

Bridge Language Gaps

Whether it’s you with the pen or them, a quick sketch, a graph, or a timeline is a fantastic way to bridge language barriers and keep a record of your research.

Draw It

Spur deeper and different kinds of conversations by picking up pen and paper and drawing.

Resource Flow

By organizing and visualizing how a person or family spends money, you’ll see how it comes in, goes out, and opportunities for more efficiency in the system.

Photojournal

A Photojournal is a straightforward and very visual way to get a glimpse into how a person lives his or her life and also helps empower individuals to tell their own stories.

Collages can be used to reveal participants’ values and thought processes. Participants are provided with collage materials and given a prompt for their collage. When they are finished, the collage is used as an anchor for further discussion

Mobile Diary Studies

Mobile Diary Studies are used to record users’ particular environments, feelings, and interactions as they move throughout their day. Subjects are reminded at particular times via a cellular device to call or text a dedicated number with information.

Learn More About the CHC Board of Directors

The mission of the Community Health Council of Wyandotte County is to enhance health outcomes in Wyandotte County through informing, collaborating, aligning, mobilizing and activating organizations, government entities and community members.